Astro Buds LLC Privacy Policy

Effective Date: July 30, 2022
Last Updated: November 20, 2025

Astro Buds LLC (“Astro Buds,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information across all Astro Buds platforms and services, including:

  • Websites and mobile applications
  • Retail point-of-sale (POS) systems
  • Loyalty and rewards programs
  • Concerts, events, and community engagements
  • Recreational dining and consumption lounges
  • Cultivation and manufacturing facilities

This policy applies to all Astro Buds retail locations and facilities, including:

  • 308 McCombs Rd, Chaparral, NM 88081
  • 1650 Appaloosa Drive, Sunland Park, NM
  • 813 Windmill Drive, Chaparral, NM

 

 

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email, phone number, birthday, billing/shipping address.
  • Payment Information: Collected directly through point-of-sale systems and third-party processors.
  • Purchase History & Loyalty Data: Transaction records, rewards balances, redemption activity. Retained indefinitely, subject to third-party policies.
  • Account Information: Login credentials, preferences, and communications.
  • Usage Data: Device type, browser, app interactions, crash logs.
  • Location Data: Approximate or precise location (if enabled) for store locator and promotions.
  • Communications Data: SMS, email, and push notification preferences.
  • Social Media Engagement: Public interactions with Astro Buds’ social media accounts.

 

 

2. How We Use Information

We use collected information to:

  • Process transactions and manage loyalty rewards.
  • Provide and improve services across retail, events, and lounges.
  • Communicate with customers via push notifications, SMS, and email.
  • Promote events, products, and community initiatives.
  • Ensure compliance with New Mexico cannabis regulations.
  • Analyze trends for business and marketing improvements.

 

 

3. Sharing of Information

We may share information with:

  • Service Providers: Payment processors, delivery partners, analytics providers (future integrations).
  • Legal Authorities: When required by law or to protect rights and safety.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.

We do not sell personal information to third parties.

 

 

4. Data Security

We implement reasonable safeguards, including encryption, secure servers, and access controls, to protect your information. However, no method of transmission or storage is completely secure.

 

 

5. Your Rights & Choices

  • Customers may update account information and communication preferences.
  • Opt-out options are available for marketing communications (SMS, email, push notifications).
  • Location services can be disabled at the device level.
  • Data deletion requests are not supported under current Astro Buds policy.

 

 

6. Age Verification

Astro Buds cannabis services are restricted to:

  • 21+ for recreational use
  • 18+ with a valid medical cannabis card

We do not knowingly collect information from individuals who do not meet these requirements.

 

 

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

 

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

 

 

9. Contact Us

For questions about this Privacy Policy, contact:

Astro Buds LLC
813 Windmill Drive, Chaparral, NM 88081
Email: astrobudsnm@gmail.com
Phone: (575) 824-2837